Friday, February 6, 2009

Get to Know the Valeriano Orthodontics Team

Sheena - Treatment Coordinator
Sheena has been with Valeriano Orthodontics for the past year as the Treatment Coordinator and has over 7 years of Orthodontic experience. She came to Charlotte from Phoenix, Arizona about 2 years ago with her husband. When she isn’t welcoming new patients into the practice, she remains busy playing mom to her 3 year old Yorkie-Pomeranian, Bella and traveling to see her family in Arizona and Kentucky. Sheena’s understanding nature along with her high level of professionalism, allow her to extend great customer service to all of our patients.


Dana - Patient Manager
Dana has been with Dr. Valeriano and our team for 11 years as one of our patient managers. She currently resides in Charlotte with her cat Snowflake. When she isn’t working with patients, she spends much of her time traveling, naming Wilmington, Charleston and any Caribbean Island as her favorite places to visit. Dana’s vast experience combined with her superior orthodontic skills, make her an invaluable asset to our team.


Leslie - Patient Manager/Growth & Development Coordinator
Leslie has been with our team since 2006 but has over 10 years of orthodontic experience. In addition to her role as a Patient Manager, she also monitors our young patients before treatment as our Growth & Development Coordinator. She is a native of Rock Hill, South Carolina but recently relocated to Charlotte with her two cats, Mr. Mollie and Tonya. Leslie has a true outdoorsy side and she enjoys camping, hiking and canoeing. Our patients feel they are coming to visit a friend thanks to Leslie’s infectious smile and genuine personality.


Mary Jo - Scheduling Coordinator
Mary Jo, the sweet voice you hear when calling our office, has been with Valeriano Orthodontics since 2001 and has over 30 years of orthodontic experience. She currently resides in Lancaster, South Carolina with her two boxers, Rocky and Alex. She is the proud mother of 3 daughters and loves to be “Mimi Jo” to her grandchildren. We know that you will recognize her the next time you come to our office, as she is the smiling face with that great southern charm, ready to welcome you into our orthodontic family.


Tracey - Patient Manager
Tracey is one of our newest team members and we are thrilled to have her. She is a Charlotte native and a graduate of Charlotte Catholic High School. After working several years in the Insurance industry, she has since completed the Dental Assisting program with CPCC and is now energetically learning the world of orthodontics. When not at the office she loves to travel, play with her dog- a Springer-Spaniel named Maggie and enjoys supporting The Panthers! With Tracey’s enthusiasm and caring nature, she makes a great patient manager who is eager to coach her patients through treatment.


Jennie - Patient Manager
Jennie has been with Valeriano Orthodontics since 2004 and has over 11 years of Orthodontic experience. She is a proud wife and a mother to her two children. They have 2 cats, Rascal and Gabby, and also 3 dogs, Stumpy, Maggie and Patches- it’s no wonder she stays busy! When Jennie isn’t at the office, she can usually be found at the ball field or on the road to the beach to visit family. With Jennie’s genuine and supportive qualities, she is a significant part of our team.


Kim - Patient Manager
With over 15 years of experience in orthodontics and 3 years with our team, Kim has all the skills of a terrific patient manager. She is a wife and a proud parent to her teenage daughter and little Chihuahua, Bailey. Kim is a rabid hockey fan and can usually be spotted banging on the glass at the hockey rink cheering for the Checkers. With Kim’s passion for orthodontics and love of her patients, she quickly becomes a part of their family.


Janie - Financial Coordinator
Janie is our Financial Coordinator and has been part of the Valeriano Orthodontic Team for 10 years. She is a North Carolina native and has lived most of her life in Charlotte. When she is not busy raising her 3 active children, Janie is our office “Dare Devil.” Scuba Diving, Para-sailing, Mountain Climbing- she will do anything that is dangerous! Janie “wears several different hats” for our team and excels in all areas. Whether it is navigating through the difficult Insurance world or facilitating flexible financial arrangements, our patients find Janie to be an indispensable member of our team.


Kelly - Patient Manager
Kelly joined the Valeriano Team in 2004 as one of our patient managers and has over 10 years of orthodontic experience. She is a Washington native who moved to the Charlotte area in 2004. She is a wife and a proud mother to her rambunctious 2 year old son. When she isn’t busy being a mom, she can be found spending time outdoors, whether it be biking, hiking or even canoeing! Kelly’s terrific clinical skills combined with a soft and caring personality make her a star on our team.

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